1 reviews | Active since May 2020
POOR SERVICE RECEIVED FROM FNB COFIMVABA BRANCH.
Today 12 May 2020 I received very bad service from FNB Cofimvaba Branch in the Eastern Cape. Yesterday I opened a cheque account with them wanting to bank with them full Time, even receive my salary through them. Today I went to the branch to activate my app. So I was assisted by a consultant on inside the branch on the phone so she asked me to go outside on the PC next to the ATM to go reset my login details then come back,while she holds, then an inbranch consultant told me that "she wounders whose gona assist me coz by the time I come bck they will be closed. Really when I came they were telling me they are closed. Remember I'm still being serviced the consultant on the phone was still holding. So basically I was shut down from finishing. Then she told me to come tommorrow. Remember theres Corona Virus now they ask me to cum back the following day for something that I could have finished sameday. But because they were in ahurry to go home they had to chase me out. I was interesed in even moving my salary to FNB but from this bad service they ar making me regret why I even opened that account. U do not treat a client like that
