1 reviews | Active since Jun 2013
POOR SERVICE RECEIVED
"Without Prejudice"
I opened a FNB business account. So as to my business being new, I app**** for a credit card in my personal captivity. When I was at the branch the consultant forwards my documents to the credit card department everything. He said that I will have feedback within 3 working days. I followed it up today and then I receive this answer from FNB.
There is a old credit card with legal status on your profile, and this is blocking me to obtain a credit card. So, if this is the case then it has been prescribed as per act 68 of 1969, correct? It has been years back and I was never contact since. Removed this from my name at once and forward me proof there off. I was in the process to move my personal account to FNB as well but it seems to me that I just going to be *****ed, maybe I must take my business elsewhere and close my business account as well.
I am fed up with poor service!!!!!!!!!! If I give poor service, then I will not have an income.
I want I letter stating that this alleged credit card has been closed and removed from my name and if you will provide me with an credit card or not.
Good Day
I am still waiting for the letter stating that the alleged old credit card was removed from my name. Till to date I have not received anything. What happened is, that the consultant at the Centurion branched contacted me to inform me that the credit card department want to know how much I would like on my card. I informed him and I am still awaiting feedback. Can someone please come back to me, or must I put a piece in all the local newspapers?
Good Day
I am still waiting for the letter stating that the alleged old credit card was removed from my name. Till to date I have not received anything. What happened is, that the consultant at the Centurion branched contacted me to inform me that the credit card department want to know how much I would like on my card. I informed him and I am still awaiting feedback. Can someone please come back to me, or must I put a piece in all the local newspapers?
Good Day,
I am still awaiting feedback from you in regard to my credit card application. The consultant at the Centurion Branch phoned me yesterday to ask what the amount is I am looking for on the credit card. I said to him that I am looking for R40,000.00. Till to date I have not receive any answers from him. Also, I received and email form the card division informing me that I must forward them the paid-up letter of the alleged old credit card. As previously stated, it has been prescribed as per act 68 of 1969. I am also still awaiting a letter stating that the alleged old credit card has been removed from my name. I want answers and I want it before COB today, 27 July 2023 or I will take this matter further. It seems to me I made a mistake to open a business account with you as FNB are the same than the other bank, which I want to move my personal account from.
I am fed up with bad service, I cannot take it anymore. I just want a bank that can assist me and give me the best service out there. Is that too much to ask for? I do not think so!!
Good Day,
I am still awaiting feedback from you in regard to my credit card application. The consultant at the Centurion Branch phoned me yesterday to ask what the amount is I am looking for on the credit card. I said to him that I am looking for R40,000.00. Till to date I have not receive any answers from him. Also, I received and email form the card division informing me that I must forward them the paid-up letter of the alleged old credit card. As previously stated, it has been prescribed as per act 68 of 1969. I am also still awaiting a letter stating that the alleged old credit card has been removed from my name. I want answers and I want it before COB today, 27 July 2023 or I will take this matter further. It seems to me I made a mistake to open a business account with you as FNB are the same than the other bank, which I want to move my personal account from.
I am fed up with bad service, I cannot take it anymore. I just want a bank that can assist me and give me the best service out there. Is that too much to ask for? I do not think so!!