1 reviews | Active since Sept 2016
Poor service "private client"
<p>I signed up for private client services to get the "premium experience", I have to wait forever for my queries to be answered, I eventually call you just for the phone to be dropped! I have a good mind and cancel my fnb services</p>
Good day Ms. ShaunHavelaar
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Ms. ShaunHavelaar
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***