Poor Service on New Card Delivery

<p>My cheque card expires on 30/06 so I requested a new card 23/06 as FNB did not propose or arrange with me for a new card. Its one week later now, and I still dont have my new card yet, and the best of all is, I got charged R120 for a new card, even though I did not lose it, its expiring. I feel they must supply me with this card free of charge, as this is why I am paying bank fees, to receive a service. The courier company did however contact me today, but can not deliver my card at my work today, and can only deliver it earliest tomorow afternoon (while I am at work) at my place of residence. The problem is, that is tomorrow, and my card is expiring, TODAY!</p> <p> </p> <p>Good Service would have been, if FNB would make sure that me as a client, that I get my card before the date of expiry, without me number one, having to pay for it, and number two, getting it on time.</p> <p> </p> <p>Regards</p> <p> </p> <p>Louis Strydom</p>