ER
Erika R

1 reviews | Active since May 2018

23 May 2018, 08:26

Poor service of FNB Forex

My husband receives his salary in US dollars and every month he experiences problems with the currency being transferred into Rand. FNB Forex seems not intent on providing a service to benefit the customer.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 May 2018, 09:26
Official

Good Day
Erika Reynders,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to forex to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***