CJ
Carina J

1 reviews | Active since May 2019

21 Sept 2019, 07:41

Poor service/ no follow up from Fnb Gezina

Went into the bank to change some of my fnb loan payment dates/ also gave the instruction through on direct chat online....overdraft repayment date,revolving loan,credit card payment, on the 16th Sep in Gezina branch ....my salary date has changed from the 20th to the 28th .... this is internal changes and none of this was done .??. Person who assisted Azola ***.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Sept 2019, 09:57
Official
Good Day Carina Jacobsz

Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.

Ref: ***NF

Regards,
Hello Peter Team
Tel number: ***