POOR Service is your middle name !!! Nothing changes with FNB

I HATE this bank. They phone me to activate a "Fusion" account.... call dropped and they don't think it's important to phone me back. More than 5 requests on Secure Chat and more than an hour later I get a call back telling me they happy with everything (Like I don't have any additional questions).... when I speak to management they tell me the phone lines work this way and they cant phone me back when a call dropped. Shame... sound like we developed the system to meet your requirements and not those of your clients!! I will be looking for a new bank sooner than later!!!