Poor Service is Now a Norm

FNB is just full of it and totally ***********. In December 2021 I got approved for a home loan. At the beginning of February 2022 when the attorneys were ready to lodge they suddenly had additional requirements for an occasion certificate which the seller app**** for and later submitted. When it was time to lodge again now they want a gas certificate and re signing of the documents. This is BS and not acceptable. Do you guys not know what is needed upfront, you keep changing the conditions of the bond months into it. At this point I want a full refund of all the legal fees paid and my deposit I'll go apply at another bank. I will not run around because of your pathetic and poor service. You could have added all this requirement before the initial signing of the bond documents.