Poor Service - Inconsiderate

I have been calling FNB and secure chat and even complained here on Hellopeter for their poor service but no-one bothered to respond to me. Have got a complaint for Debit orders that went off my account without my permission and only to learn that FNB charges 326.00 to reverse a debit order of as little as 200.00, what kind of bull is that? They blocked all online reversals and app reversals so that they can milk us in these hard times. FNB is becoming heartless. Am disappointed