1 reviews | Active since Apr 2016
Poor service in a regular occurance
<p>Today I received by registered mail a letter from Karmin Khiamal from Fourways branch dated 29th September 2016 requesting a response by 20th October 2016.</p> <p>FNB has my contact details including email address and phone numbers but choose to communicate by SAPO service and only after the date that a response was required!</p> <p>How ridiculous can FNB be?</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)