POOR SERVICE, IGNORANCE, EMPTY PROMISES, LIES, ARROGANCE AND MORE

So here we are. More than 24hoo later, and still sweet blue all has been done. Yesterday I lodged a complaint about FNB in Bedfordview. Within an hour I received a call, verifying my details, and another empty promise of someone that will call me before 17h00, or this morning, to try and solve my problem to get the manual transaction function on my speedpoint machine. Not even a report drawn from my system having a 8 digit amount of money that needs to go into my banking account via manual transaction can convince them to do SOMETHING. Poor service, arrogance, lack of people's s****s, ignorance, empty promises, lies, are but a few of the "compliments" that can be handed to FNB Bedfordview branch and our accounts manager the branch manager AND their segment head. This is a disgrace!!!