1 reviews | Active since Feb 2014
Poor service | Home Loans Dept
<p>I have app**** for a home loan switch on 16 August. I have not had a single call from anyonevbin this whole process. I have to keep phoning for progress updates and every day they require someting else, even though what they are requesting is not part of the standard application documentation.</p> <p> </p> <p>The delays are pathic client service and NEVER will I recommend them.</p>
Utterly disgraceful FNB, never in my life have I ever been so humiliated. Offer me a 10.9% interest rate, but if I can show I have a post graduate qualification, you are unable to offer a better interest rate of 10.65%. So it is my fault I never had an opportunity to study further in life so that I could qualify for a better interest rate. SHAME ON YOU!!!!!. My interest rate should be based on how I manage my accounts, and have nothing to do with my qualifications.
Utterly disgraceful FNB, never in my life have I ever been so humiliated. Offer me a 10.9% interest rate, but if I can show I have a post graduate qualification, you are unable to offer a better interest rate of 10.65%. So it is my fault I never had an opportunity to study further in life so that I could qualify for a better interest rate. SHAME ON YOU!!!!!. My interest rate should be based on how I manage my accounts, and have nothing to do with my qualifications.