SR
Siraaj R
1 reviews | Active since Dec 2019
05 Dec 2019, 13:57
POOR SERVICE HOME LOANS
Sold my property trying to get them to provide bond cancellation values for 2 weeks they just keep messing us around This lady Miss Mpinane Mokoatsi *** and *** they don’t answer these line I tried calling them was on Hold for 1 hour All we want to do is transfer this property Give us the amount owed to the bank to effect transfer this can not be rocket science Really disgusted by your service
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
06 Dec 2019, 10:03Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply06 Dec 2019, 10:03
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
SR
Siraaj R's updateReviewer Update
09 Jan 2020, 14:30@FNB Quick to respond on Hello peter but to date no one as resolved this my attorney sent a follow up e-mail and nothing
I don't understand how difficult this matter is to resolve we would like an amount to settle the bond
I don't understand how difficult this matter is to resolve we would like an amount to settle the bond
SR
Siraaj R's update09 Jan 2020, 14:30
Reviewer Update
@FNB Quick to respond on Hello peter but to date no one as resolved this my attorney sent a follow up e-mail and nothing
I don't understand how difficult this matter is to resolve we would like an amount to settle the bond
I don't understand how difficult this matter is to resolve we would like an amount to settle the bond