Poor service from.RMB

RMB/ FNB is really useless in protecting you against ******* transactions. I have been complaining since January this year with no refund of solution..there is company called nedmym and NRLVBND debit ting my account since December last year. All th3 consultants can tell I must dispute the transactions on my mobile app which I have done with no refund. Why the he!! Iam paying so much banking charges with no help at all from RMB Private banking. I am de*****ed while th4 bank is smiling in bank charges I want my money back all of it. All they say cancel your card and get a virtual card what about my money