Poor service from fnb from consultants at la Lucia to the customer service line

Item: FNB (First National Bank)
Rating: 1
Author: Ramola D

Poor customer service and poor advise from consultants at la Lucia mall. After 5 months I’m still struggling to get my account corrected and I’m still paying bank charges that I should have never incurred. Very disappointing and this is supposed to be one of the leaders in banking ????

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

29 Jun 2019, 10:42

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

Regards

Hello Peter Complaints Team

FNB (First National Bank)'s reply29 Jun 2019, 10:42

Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

Regards

Hello Peter Complaints Team