MN
Monchu N
1 reviews | Active since Apr 2019
11 Nov 2020, 11:11
Poor Service from FNB ***** Department
On the 7th October 2020 i saw an unauthorized debit order from HOMECHOICERID *** an amount or R606.19 . I then went to FNB Kolonade Mall in Pretoria used their phone to call the ***** Dep. I spoke to a lady who took down my statement and told me i will get a call from till up today NOTHING FROM FNB, yet i was told i will be charged from FNB but i wasn't assisted. Its now 11 business days NO WORD FROM FNB ***** department. How is that my bank FNB can just allow anymore to debit my account ?
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Replies (1)MN
Monchu N's updateReviewer Update
13 Nov 2020, 16:00Good day,
I received a call from Onica ( FNB ) saying that my query that i informed FNB about on the 27th of October 2020 was not registered or investigated and i have to wait for another 14 working days . Funny thing is that i get calls from consultant waiting to assist on reversal of the amount but that was done on the 27th already . I mean what does on have to do . Please Please FNB why am i taken for a ride?
Am so disappointed
I received a call from Onica ( FNB ) saying that my query that i informed FNB about on the 27th of October 2020 was not registered or investigated and i have to wait for another 14 working days . Funny thing is that i get calls from consultant waiting to assist on reversal of the amount but that was done on the 27th already . I mean what does on have to do . Please Please FNB why am i taken for a ride?
Am so disappointed
MN
Monchu N's update13 Nov 2020, 16:00
Reviewer Update
Good day,
I received a call from Onica ( FNB ) saying that my query that i informed FNB about on the 27th of October 2020 was not registered or investigated and i have to wait for another 14 working days . Funny thing is that i get calls from consultant waiting to assist on reversal of the amount but that was done on the 27th already . I mean what does on have to do . Please Please FNB why am i taken for a ride?
Am so disappointed
I received a call from Onica ( FNB ) saying that my query that i informed FNB about on the 27th of October 2020 was not registered or investigated and i have to wait for another 14 working days . Funny thing is that i get calls from consultant waiting to assist on reversal of the amount but that was done on the 27th already . I mean what does on have to do . Please Please FNB why am i taken for a ride?
Am so disappointed