SK
Sudhanshu K

1 reviews | Active since Jul 2019

01 Jul 2019, 14:11

Poor service from FNB forex team

The international limit on my credit card was blocked, Even after several emails and calls, I have received no feedback from FNB forex team. Very unprofessional. They would never pick the call and you might have to wait forever.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Jul 2019, 16:33
Official
Good day Sudhanshu Kaushal, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF. 

Regards,
Hello Peter Complaints Team

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