Poor Service from FNB Digital Banking

on the 7th March I complained about digital banking, the matter is still not sorted. First it was Taryn Jackson trying to help, she was unable and said she is escalating. then it was Solofelang Madiba she also promised to escalate, now she is ghosting my feedback request.

all in all my October 2023 is still not resolved, my hellopeter post for 07 March 2024 is still not resolved.