LH
Lucas H

1 reviews | Active since Jul 2018

23 Jul 2018, 13:50

Poor Service from FNB (Boom Street Branch)

Not for the first time I had to stand in a queue for more than a hour to make a cash withdrawal from FNB (Boom street branch) There are no chairs to sit and there is only one teller on duty. The other teller is on lunch at 10 am. This is totally unacceptable

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Jul 2018, 14:03
Official

Good Day Lucas Holtzhausen ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the branch to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***