****-Poor service from FNB

What was supposed to be a smooth account upgrade seems to have turned into a complete nightmare. Looking at the number of complaints on here, it is obvious service at FNB is nothing short of **** poor. I can attest to this, else I would not be taking time out of my busy day to write this review.

From being on the phone for over an hour, being transferred from one desk to the next, numerous authentications, staff that sound like they don't want to talk to you and just transferring you to the next desk when they hear you are ****ed off.