Poor service from FNB

<p>Openweb stole my money from last year after I cancelled my account they just keep taking my money. I then logged a dispute with my banker that was successful. My private banker the left and was appointed a new person. I was on holiday December and realised after that Openweb is still *****ing my money. I emailed my private banker, this usually took an hour to get resolved, turned to 2 days. Finally spoke to her and said I have to go through to the ***** department to get a number, after like 15 minutes no one answered and was told I must use my own money to phone them back for a number. Then got an email saying my new private banker is also leaving. The service I have been getting from FNB is shocking.</p>