BN
Bonginkosi N

1 reviews | Active since Nov 2014

13 Aug 2016, 09:05

Poor service from FNB

<p>Last weekend i had problems with my business account and logged a complaint with FNB and someone called me to say she will email admin who will sort me out within a few hours and nothing happened. When i tried to access my business account again, it was now deleted completed. I logged another complaint and someone called me again to say that my account will be reactivated within a matter of hours. 36 hours later nothing has changed i still cant access my business account and there is complete SILENCE from the side of FNB. Can someone resolve this asap!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Aug 2016, 10:25
Official

We do apologise for any inconvenience caused.

Your concerns have been escalated for urgent investigation and a manager will contact and provide you with feedback.

Kind Regards

Complaints Resolution

Tracey Sonickson

Email: **********

Tel Number: 087 ********** (Option One)