POOR SERVICE FROM FIRST NATIONAL BANK

This review requires u to give at least 1 star they are not worthy of 1 star , I have been an FNB private client now for many years and the service that they give u recent years is absolutely poor , I have settled my FNB private credit card after i have phoned for settlement amount I paid the amount phoned them and asked that the account be closed they said all good sir we will do that it takes 5 - 10 working days after the days I phoned them as I can see the account is still open they rep**** that I still need to pay R4.60 then I paid that waited the period phoned again then they rep**** I need to pay another R5 so I paid that as well today 3weeks later I phoned again card is still not closed and they will now escalate the matter so I must phone again after 5 days I will now close all FNB accounts and switch to a bank that is willing to help FNB IS POOR