MM
Mathusela M

1 reviews | Active since Nov 2020

08 Sept 2021, 10:56

Poor service from digital planet

Hi FNB please consider using another company for your connect devices...I app**** for a device and was told digital planet will deliver however I received very little or no communication from them and today was supposed to be the latest day to deliver my product... I ordered my second device and FNB connect told me I will receive a call from digital planet t confirm delivery but no communication since yesterday..

0
Replies (3)
MM
Mathusela M's update08 Sept 2021, 17:44
Reviewer Update
It's OK I will wait for their assistance
MM
Mathusela M's update16 Sept 2021, 10:29
Reviewer Update
Good day
I still have not been assisted on this issue. Kindly advise how I can proceed to cancel fnb connect applications. I will try plan B
MM
Mathusela M's update16 Sept 2021, 10:34
Reviewer Update
A consultant has now contacted me and confirmed that my order has been sorted and will receive delivery in the next 5 days.