DN
Dayalan N

1 reviews | Active since Mar 2016

12 Apr 2018, 20:27

Poor service from consultant

Ebucks points not allocated... received email from Ebucks consultant stating they having a problem and cannot confirm a turn around time

Poor service I need to know when my points will be allocated to me!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Apr 2018, 09:06
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***