JL
Juan L
1 reviews | Active since Jan 2017
07 May 2019, 13:20
Poor service from call centre from fnb side
Fnb call centre lets you hold on for 55min to say they are offline and must call back in an hour and hold on for 40min to get cut off and must do it all over again very bad service from fnb side they are not paying my airtime cant leave a maggsed inbox are full Thanks fnb for wasting my airtime
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Replies (1)
FNB (First National Bank)'s replyOfficial
07 May 2019, 15:46Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply07 May 2019, 15:46
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
***