MM
Masingita M
1 reviews | Active since Aug 2019
28 Aug 2019, 12:46
POOR SERVICE FORM FNB BANJK
I have received the call yesterday from Thabiseng Pule sales department for me to upgrade my account form premier Cheque to fusion account .I agree with her to upgrade the account but later I realised that she has decrease my overdraft account without my approval and now I have to pay the amount of R 10 785 so that I can be able to access my money from savings pocket. when I call them to cancel they say they cant be able to cancel the account ,they will send an email to their managers for approval then they will call me. now I'm frustrated I don't know what to do, I'm stuck and they say even if I can go to FNB branch they cant be able to help me. please assist me
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FNB (First National Bank)'s replyOfficial
28 Aug 2019, 13:23Good Day Masingita Moyane
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply28 Aug 2019, 13:23
Official
Good Day Masingita Moyane
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***