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Nosipho N

1 reviews | Active since May 2018

15 May 2018, 14:39

POOR SERVICE FOR SUCH A BIG COMPANY.

VERY BAD SERVICE FROM THE FNB ***** FOCUS TEAM. WE ARE STILL WITHOUT A BANK ACCOUNT AFTER A CLIENT FROZE IT. WE SUBMITTED THE RELEVANT INFO, HOWEVER NONE IS BEING ATTENDED TO. THEY KEEP ASKING FOR AN ACCOUNT NUMBER EVEN THOUGH WE HAVE PROVIDED IT NUMEROUS TIMES. OUR SMALL BUSINESS IS SUFFERING BECAUSE WE HAVE TO USE OUR PERSONAL ACCOUNTS AND CLIENTS DO NOT UNDERSTAND THAT.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 May 2018, 17:07
Official

Good day Nosipho Ndlela,

Thank you for your posting.

Your comments had been escalated to the relevant department and they will be in contact with you.

I do apologise for the inconvenience caused.

Regards,

Hello Peter Complaints Team

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