1 reviews | Active since Feb 2017
poor service fnb home loans
Good Morning
FNB
Once again am really not happy with fnb ,am a new home owner with two bonds with fnb ,there is really no communication with FNB last week on the 29/03/2018 i just got a statement from fnb last mints stating my bonds will go off my account ,"this morning i call fnb asking them to run the debit orders now to insure they get there money" , once again i was not completely awe the second bond will go of so soon ,if they can help me they said NO ,but its fnb that cant communicate properly.
Please can someone help me today still ,thank you
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)