1 reviews | Active since Jul 2009
Poor service - FNB Forex
<p>Instructed Forex outward payment to be made on 24 July 2016 i.r.o. Merchanting Transaction (BOP 110 ) to Ukraine. This is a reoccurance payment type. To date I have followed this matter up with 7 x emails. Eleven (11) days later and payment has not yet been executed by FNB forex. I have had previous problems with FNB Forex regarding their poor service. </p>
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have received your and it has been escalated to Forex to contact you and the matter resolved.
Reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have received your and it has been escalated to Forex to contact you and the matter resolved.
Reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)