Poor service FNB Connect
<p>28 March : holding on for a consultant numerious times NO ANSWER to assist with the process of porting my mobile no to FNB.</p> <p>29 March : still no anwser. Called FNB smart device complaining about the fact that there is no awnser on their FNB Connect Direct number ********** 147. </p> <p>Service consultant promissed at 14:19pm 29 March a call will be logged with all relevant teamleaders to call me back.</p> <p>Still no feedback.</p> <p>Today: 31 March no feedback.</p> <p> </p>
Good day Ms. tanya loubser
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. tanya loubser
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***