LW
Lee W

1 reviews | Active since Jun 2024

29 Jun 2024, 12:35

Poor service FNB

I have been waiting for 31 mins to have a simple query but very urgent responded too! We pay service fees for lack of service. Disgraceful FNB service

0
Replies (1)
LW
Lee W's update29 Jun 2024, 12:49
Reviewer Update
Still waiting - received the following email Dear Valued Customer

FNB High Priority Complaint reference has been sent to Customer Resolution Centre. ***.

We will endeavor to resolve your complaint within five (5) Business days.

A Service Advisor will contact you within 24-48 hours to discuss your complaint.

Unacceptable completely disgraceful