JK
Janine K

1 reviews | Active since Jan 2017

28 Jan 2017, 09:13

Poor service- FNB

<p>I'm fed up with the poor service at the Bela Bela branch of FNB. It's month end and there are only 3 tellers available to help. Tickets issued stand by 49 now. They have processed 4 tickets in the 40min I have been here. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Jan 2017, 09:42
Official

Good day Ms. Jankem

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***