Poor service FNB

I have been waiting for weeks now just to get a simple account opened. I have tried a number of times to get assistance via the call centre and sent a number of emails with the required info, but to this day nothing is being done to assist me. I'm extremely disappointed, more-so because no one gets back to me to let me know what the problem is, and everytime I call I get told of escalations and followups which never bear any fruit.<br> <br> Disappointing to say the least...