Poor service FNB !!!

Afrikaans statements translated,

I have spend my morning online with "Bankers" as the would like to call them self's. but in actual fact they can't assist and when I ask for explanations on answers I convenientlyI am I get disconnected or the chant was ended. I have spoken to Thandiwe - no help at all !, Phenyo - even worse !, Bianca tried but still no assistance and then Mbele - ignored my question or didn't even understand the question.

I am not sure if there is any competent people working at FNB, seriously the worst bank ever.