Poor service

Good Day,

This is to report an appalling service by FNB customer service including thier Private Wealth Department. Today I was sent from one person to the next up to the 8th consultant until they cut the line. No one seems to know who can resolve my query. Greatly disappointed. No offer to call back or anything. To this point my query is still unresolved.

I write this message a very dissappointed Customer. Standard bank has a way of phoning you back if a client prefers to be called back when it is his or her turn on the queue.