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Mthokozisi C
1 reviews | Active since Feb 2020
24 Feb 2020, 15:10
Poor service
I was a victim of ***** at fnb I lost my ID and used my ID to open an account and I reported that it wasn't me that opened an account but now suffering... so I contacted fnb on the 30.01.2020 at bridge city branch, and I was assisted by Ashley Wilson from ***** department who said I must send him an email stating my case and I did send an email on the 31.01.2020 but from the 31.01.2020 till to date e I haven't receive any feedback, my accounts at Absa since 21.01.2020 till to date are on Hold I can't withdraw because of this, I'm getting to debts because of this last month I didn't pay my child's expenses so please I'm really desperate
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Mthokozisi C's updateReviewer Update
27 Feb 2020, 14:23On the 24.02 2020 I sent a complain and I received a text massage promising me that the consultant will call me within 24 to 48 hours, well 48 hours has expired and I'm still waiting for the call. Since January 2020 till to date I'm experiencing Poor service at fnb
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Mthokozisi C's update27 Feb 2020, 14:23
Reviewer Update
On the 24.02 2020 I sent a complain and I received a text massage promising me that the consultant will call me within 24 to 48 hours, well 48 hours has expired and I'm still waiting for the call. Since January 2020 till to date I'm experiencing Poor service at fnb