Poor Service

I have been waiting for my replacement bank cards to be replaced for over 2 months. My wife ordered replacements at the same times and took delivery less than two weeks later. Every time I reach out to FNB there is some excuse, either their broken software looses my request and details. Or they use a number from 2009 that I have failed to update on their system for over 10 years now. Every time I get handed around the company from one *********** employee to another. When I ask to speak to a manager, I get stonewalled and till today I still do not have clarity on when I will recieve my cards.