POOR SERVICE

I have an account with FNB and it was very important to me because I use it to receive my salary (via Paypal). A few months ago, the transactions became instant (hence 3 stars) which changed my life positively. However right before the holidays I couldn't withdraw anymore. From the 17th December, I called FNB Paypal department, sent emails to paypal directly... used every channel possible to get help. Today, I'm still told to wait. I have been waiting for a very long time. I had the most sad holidays ever and for the reason I will be closing my account. I want nothing to do with FNB anymore. No one is telling me what the problem is except wait. I can't so it no more.