Poor service delivery for new Fnb Card

On 28 May 2015 if forgot to take my Fnb Platimum Cheque card after withdrawing money. I reported it at 06h30 and the card was stopped and new one issued to be delivered at a branch near my work. They said i will be notified when the card arrived. After 7 working days i phoned to find out what is going on. The call centre said my card is on its way to the branch. They will phone me back. 4 days later, i still have not heard anything as to where my card is or when it will arrive at the branch. <br> <br> So 13 days without a cheque card FNB can still not tell me where my new card is.<br> <br> VERY VERY POOR service from FNB!