1 reviews | Active since Mar 2012
Poor Service Delivery
<p>I placed a request online for a new FNB cheque card, to date I have not received my card and 2 weeks has passed by. I was contacted by CCD couriers, when they arrived to deliver they delivered another clients card to me. I have since heard nothing from CCD couriers regarding my card delivery. I have contacted CCD numerous times but no success. Please my I have urgent assistance or I may cancel my FNB cheque account due to the poor service received.</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)