1 reviews | Active since Nov 2016
Poor Service Delivery
<p>I am opening a new restaurant in Hout Bay and due to FNB's poor service delivery by multiple people the account was opened late to my liking, I have asked for 3 speedpoints because our opening night happens later this week, I have received tons of red tape in regards to FNB's slow at best procedure and was told today that if the speedpoints aren't in by Thursday I must let my customers walk over the street to draw money, I am upset with the service and poor turn around time. FNB, I want someone from top management to sort out this fiasco.</p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)