AH
Aston H

1 reviews | Active since Sept 2015

29 Aug 2016, 09:19

Poor service delivery

<p>I called FNB numerous times this morning and they kept referring me to people. There is over R1400 missing on my petro card and they are telling me it can't be traced. I don't want to be referred every time I call. It's annoying. I want this sorted out. I can't pay for something I didn't use</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Aug 2016, 10:12
Official

Good Day

Please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint **********

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** 404 (option one)