1 reviews | Active since May 2016
Poor service delivery
<p>I recently opened an FNB account. My cards were delivered to me at my workplace but i was not informed that I'd have to go into an FNB branch to activate my cards. For a bank that claims convenience Im dissapointed with the poor service that I've recieved, whats the point of delivering it to someone if they still have to go to a branch? </p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ********** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ********** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)