1 reviews | Active since Oct 2012
POOR SERVICE DELIVERY!!!
On the 11/02/2016 I have app**** for a card machine -and till today I am still waiting for my machine after I was told it only take 10 days. In the meantime I received the letter stating everything was approved and that a consultant will get in contact with me. Still NO ONE HAS CONTAC ME- This morning when I phone again cause I have been phoning and phoning no a consultant will contact you. I was told that the consultant that was supposed to have phoned me is Zodwa Matebula, and it was assigned to her, and they could see that nothing has been done from her side. Now I need to know how long still doi have to wait to get my card machine, cause I am loosing client due to this. This is pathetic to say the lease.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 878327.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 878327.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)