RV
Rowena V

1 reviews | Active since Mar 2021

06 Feb 2024, 12:38

Poor Service Delivery

I have been waiting for 5 days for someone from legal services to clear my record. I have provided my clearance certificate on 31/01 and was told it would take 3-5 days. To date I am still waiting and feeling highly frustrated.

I asked for someone to call me and am still waiting.

Service delivery is very bad and very disappointing since I am a long standing client albeit with limited funds. I am still a client who deserves to be taken seriously.

0
Replies (1)
RV
Rowena V's update07 Feb 2024, 14:31
Reviewer Update
It’s been 7 days FNB and I am yet to hear from you. There is no urgency or interest in assisting your clients as quickly as possible. This is an urgent matter for me, but I guess, that’s not your problem.
So much for your slogan…’how can we help you’