JS
Jamie S
1 reviews | Active since Sept 2015
16 Jan 2019, 14:09
Poor Service Delivery
R140 worth of airtime purchased via banking app that was not credited to my account.
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
16 Jan 2019, 15:28Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
RegardsHello Peter Complaints Team*** (option one)
FNB (First National Bank)'s reply16 Jan 2019, 15:28
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
RegardsHello Peter Complaints Team*** (option one)
JS
Jamie S's updateReviewer Update
18 Jan 2019, 13:19Still awaiting this supposed call I was meant to receive regarding my complaint, very quick to placate clients but poor customer service in actually resolving the issue extremely disappointed
JS
Jamie S's update18 Jan 2019, 13:19
Reviewer Update
Still awaiting this supposed call I was meant to receive regarding my complaint, very quick to placate clients but poor customer service in actually resolving the issue extremely disappointed