Poor service delivery
FNB is the bank with the worst service ever. If you phone the call centre you hold for 30 minutes, just to speak to a consultant. The staff is ***********. They take of money without any notification from FNB. They said they will give me feedback, which they did not do. We as clients pay for a service that they don't deliver.
Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***