Poor service

FNB service is very bad and unprofessional. Around February/March 2024 . Iv opened a *****ulent case of tollgates transaction going out of my business account LBA project and services it’s a sole proprietor account . I closed my card but still the transaction were still going out.

I called them and they told me they will open a concern and escalade the matter . I never received a reference number or any feedback about my case since then.

Now on the 19 June 2024 I have received a call from Symington de kok attorneys that my account is handed over to them for account been in arrears. Whereas on my side I’m still waiting for FNB ***** department to update me with my case.

FNB doesn’t care abt people. I regret opening an account with them