ZI
Zaahir I
1 reviews | Active since Nov 2019
10 Dec 2019, 14:41
Poor service daily
I am so frustrated and disappointed with the level of service that I received from this bank. I am trying to get a debit order reversed for the last 40 days and everyday I have been told to call tomorrow. I was asked to submit a dispute form which I did. Calls has been logged with no feedback. This is utterly pathetic. Can someone please resolve this issue?
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Replies (1)
FNB (First National Bank)'s replyOfficial
10 Dec 2019, 15:37Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply10 Dec 2019, 15:37
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***